Emergency Communications Operator Strathcona

Join Strathcona County Emergency Services as an Emergency Communications Operator. This full-time role demands efficiency in managing 911 calls and dispatching during emergencies.
The Emergency Communications Operator plays a vital role in community safety, responding to both emergent and non-emergent incidents. You will answer and process 911 calls, ensuring accurate information and prompt dispatch. Effective communication under stress is essential and you will work closely with team members in a continuously evolving environment.
Key Responsibilities:
• Efficiently answer and process all 911 calls
• Calmly obtain required information with accuracy
• Dispatch appropriate response stations and personnel
• Monitor radio channels and respond effectively
• Maintain confidentiality and adhere to regulations
Requirements:
• Completed post-secondary Emergency Communications program
• Minimum of 1 year experience in related field
• Emergency Fire Dispatch Cert...