Emea In-region Repair Operations Graduate (Barcelona)

Business Context

As the Partner Operations Manager for Post‑Sales Support Supply Chain, you will be at the forefront of ensuring a seamless support experience for our customers. In this role, you will work closely with a strategic third-party partner responsible for insourcing and repairing parts, fostering collaborative relationships, and optimizing supply chain operations to deliver outstanding support services. Additionally, you will play a crucial role in internal communication, providing data‑driven updates and executive‑level presentations to management on the performance of our support operations.

Main responsibilities

• Cultivate and manage relationships with our third‑party partner, ensuring alignment with our service standards and efficient resource allocation.
• Collaborate on joint initiatives to streamline processes, enhancing overall efficiency and responsiveness.