Email/Chat Support Account (CSR) - HMO DAY 1

What's in it for you?

• Competitive Salary packages
• 20% Night Differential
• HMO Day 1 (with up to 3 dependents)
• Performance-based incentives
• Allowance
• Bonuses

Job Responsibilities

• Respond to customer questions via phone, email, or chat, providing accurate and helpful information about products or services.
• Address customer concerns professionally and work to find quick, effective solutions to ensure customer satisfaction.
• Update and manage customer information, orders, and interactions in the company’s system.
• Assist customers with placing orders, processing payments, refunds, or exchanges.
• Perform basic troubleshooting when necessary.

Job Qualifications

• Prior experience in a related field is desirable but not mandatory.
• Able to work on-site.
• Amenable to attending an on-site interview.

Job Types: Full-t...