Found Description
Job Expectations:
Position Type: Experienced - Manager
Employment Type: Full-Time, Permanent (Direct Hire)
Work Setup & Location: Fully Onsite - BGC, Taguig
Work Schedule: Weekdays; Night/Rotating Shift
Industry: BPO
About the Job:
We are looking for a Team Manager - Mail Operations (Email Security) to join our client's team and lead a high-performing group of analysts responsible for email operations, spam and abuse mitigation, and Trust & Safety processes. In this role, you will oversee day-to-day operations in a 24x7 environment, ensuring service levels, productivity, and quality standards are consistently achieved. You will also drive operational excellence through proactive threat mitigation, team development, process improvements, and data-driven decision-making.
Key Responsibilities:
Lead and manage daily email operations, ensuring SLA, productivity, and quality targets are consistently met.
Su...
Position Type: Experienced - Manager
Employment Type: Full-Time, Permanent (Direct Hire)
Work Setup & Location: Fully Onsite - BGC, Taguig
Work Schedule: Weekdays; Night/Rotating Shift
Industry: BPO
About the Job:
We are looking for a Team Manager - Mail Operations (Email Security) to join our client's team and lead a high-performing group of analysts responsible for email operations, spam and abuse mitigation, and Trust & Safety processes. In this role, you will oversee day-to-day operations in a 24x7 environment, ensuring service levels, productivity, and quality standards are consistently achieved. You will also drive operational excellence through proactive threat mitigation, team development, process improvements, and data-driven decision-making.
Key Responsibilities:
Lead and manage daily email operations, ensuring SLA, productivity, and quality targets are consistently met.
Su...
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