Electrical Inside Sales Specialist - Rexel

Join Rexel as an Inside Sales Specialist in Nanaimo, BC, where you'll connect with customers and manage inquiries daily. Emphasize outstanding service and effective communication.
In this role, you will interact daily with customers via phone and email, ensuring prompt order processing and high service standards. You will confirm product availability and make recommendations to meet customer needs, making four outbound calls each day to enhance business prospects.
Key Responsibilities:
• Provide top-tier service through phone and email
• Efficiently process customer orders and inquiries
• Confirm stock and recommend suitable products
• Initiate follow-up calls on all quotations
• Address ecommerce-related customer inquiries
Requirements:
• Minimum of two years in inside sales within the electrical field
• Strong communication skills for building customer rapport
• Multitasking and effective time management skills
• Familiarity with AS400 is advantage...