EdTech Technical Support Specialist (Remote EU)

LearnWise AI is looking for a Technical Support Specialist to manage the helpdesk and be the first line of defense for customer issues. Responsibilities include triaging tickets, troubleshooting integrations, and enhancing support workflows.

This role requires 2+ years in technical support, strong written communication skills, and effectiveness in a technical environment. Work is remote-first within the EU, providing flexibility and autonomy alongside a dedicated team.