EdTech Technical Support Specialist - AI LMS (Remote EU)

LearnWise AI in Spain is seeking a Technical Support Specialist to manage their helpdesk and be the first line of defense for customer issues. This role entails triaging incoming tickets, troubleshooting technical integrations, and collaborating with Product and Engineering teams for escalations.

The ideal candidate will possess over 2 years of experience in a similar role, focusing on technical troubleshooting and strong written communication. Join a remote-first team dedicated to modernizing higher education with innovative AI solutions.