EdTech Technical Support Specialist - AI LMS (Remote EU)

LearnWise AI is looking for a Technical Support Specialist to lead their helpdesk and resolve customer issues efficiently. The successful candidate will be responsible for ticket management, troubleshooting technical issues, and collaborating with Product and Engineering teams to ensure resolution.

The ideal candidate has over 2 years of experience in customer support or technical roles, with a focus on B2B SaaS, and possesses strong communication skills. This role offers a remote-first work environment within the EU, promoting flexibility and autonomy.