EdTech Technical Support Engineer - AI Helpdesk, Remote EU

LearnWise AI is seeking a Technical Support Specialist to manage helpdesk operations and provide first-line support for customer queries. This role involves triaging tickets, troubleshooting technical integration issues, and collaborating with product and engineering teams to resolve customer problems effectively.

The ideal candidate is detail-oriented and comfortable working in a technical support environment. You will communicate clearly with non-technical users and help enhance customer success through innovative AI solutions.