Edmonton Warranty & Customer Specialist

Become a Warranty and Customer Care Specialist with Jayman in Edmonton, AB, where service excellence is paramount. This full-time role is vital for coordinating appointments and facilitating repairs.
In your role, you'll be responsible for managing appointments and collaborating with various trades to ensure customer satisfaction. Your experience and attention to detail will be key in handling service requests and maintaining the integrity of Jayman’s properties. Develop your skills in a supportive environment that values customer care.
Key Responsibilities:
• Arrange and confirm customer service appointments
• Coordinate with trades for repair completeness
• Address emergencies with effective organizational skills
• Approve service requests for customer satisfaction
• Foster high-quality communication among your team
Requirements:
• Red Seal certification in relevant trades needed
• 3-5 years in the warranty or construction field
• Attention to detail ...