Found Description
Join AESSEAL in Edmonton as a Technical Support Specialist, where your technical skills and customer service will shine. Deliver personalized support through the repair process and foster customer satisfaction.
As a Technical Support Specialist, you'll manage customer accounts, address inquiries, and prepare technical quotes based on thorough interpretations of specifications and drawings. Your background in mechanical seals and experience using SAP will be pivotal in delivering high-quality assistance.
Key Responsibilities:
• Serve as the main contact for customer inquiries
• Prepare and enter orders by interpreting drawings
• Generate technical quotes for repair based on specifications
• Conduct failure analysis and troubleshoot with the engineering team
• Manage customer billing and order tracking efficiently
Requirements:
• Degree in Computer Science or relevant technical area
• 1-3 years of experience in precision industrial repair
• Knowledge of S...
As a Technical Support Specialist, you'll manage customer accounts, address inquiries, and prepare technical quotes based on thorough interpretations of specifications and drawings. Your background in mechanical seals and experience using SAP will be pivotal in delivering high-quality assistance.
Key Responsibilities:
• Serve as the main contact for customer inquiries
• Prepare and enter orders by interpreting drawings
• Generate technical quotes for repair based on specifications
• Conduct failure analysis and troubleshoot with the engineering team
• Manage customer billing and order tracking efficiently
Requirements:
• Degree in Computer Science or relevant technical area
• 1-3 years of experience in precision industrial repair
• Knowledge of S...
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