Found Description
Pursue a career as an Onsite Support Analyst at SNDL's Edmonton office. Leverage your customer service expertise and technical skills in this dynamic, support-focused role.
In this role, you'll work closely with teams across corporate, production, and retail environments to provide exceptional on-site assistance. Your responsibilities will include completing ticket tasks, inventory tracking, imaging systems, and managing logistics for asset deployment. This position requires effective communication and collaboration skills in regulated settings.
Key Responsibilities:
• Manage and execute ticket resolutions in ConnectWise
• Track and allocate Business Technology assets
• Assist with logistics and shipping/receiving duties
• Image and stage hardware for user deployment
• Support users with applications like Dynamics 365
Requirements:
• Diploma or degree in Computer Science or IT
• 2–5 years of end-user support experience
• Proven experience in multi-site ...
In this role, you'll work closely with teams across corporate, production, and retail environments to provide exceptional on-site assistance. Your responsibilities will include completing ticket tasks, inventory tracking, imaging systems, and managing logistics for asset deployment. This position requires effective communication and collaboration skills in regulated settings.
Key Responsibilities:
• Manage and execute ticket resolutions in ConnectWise
• Track and allocate Business Technology assets
• Assist with logistics and shipping/receiving duties
• Image and stage hardware for user deployment
• Support users with applications like Dynamics 365
Requirements:
• Diploma or degree in Computer Science or IT
• 2–5 years of end-user support experience
• Proven experience in multi-site ...
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