Edmonton Customer Solutions Professional

Engage with customers daily as a Customer Service Professional in our Edmonton Customer Solutions Centre. This full-time role demands a problem-solver focused on delivering exceptional service and support.
As a Customer Service Professional (CSP), you will be the face of our brand, addressing inquiries and concerns from customers, contractors, and dealers. You will help process transactions and support the sales team while maintaining detailed attention to customer needs and efficient operations. Strong communication and organizational skills are crucial for success in this high-paced environment.
Key Responsibilities:
• Interact professionally and courteously with customers
• Ensure all paperwork is completed promptly and accurately
• Assist the sales team in essential administrative functions
• Manage scheduling for installations and service technicians
• Quoting chargeable services to keep customers informed
Requirements:
• High school diploma or equivalen...