Found Description
About the role
The incumbent is accountable for providing a single point of contact for customers, sales teams and other parties regarding the processes involved in the capture and management of incoming sales orders and, for specific customers, outgoing invoices. This role focuses primarily on the items mentioned above, but also includes various other tasks as required, such as managing supply‑chain compliance, audit and related activities. The incumbent will deliver excellent customer service to both internal and external customers to meet business objectives.
Key responsibilities
- Daily capture, review, management and release of all EDI and manual orders and/or invoices on the Haleon CERPS system, checking and validating information received from the customer.
- Ensure that pricing is correctly maintained on all orders prior to release.
- Monitor daily to ensure there are no failed IDOCs on orders and invoices; if any failu...