Ecommerce Support Engineer (L1) - SFCC & OMS

KogniVera in Mexico, Jalisco is seeking an L1 Support Engineer to provide first-line support for eCommerce applications. This role involves monitoring systems, handling incidents, and performing troubleshooting to ensure platform stability.

The ideal candidate should have proficiency in Java, Salesforce Commerce Cloud, and strong communication skills to coordinate with various teams for timely issue resolution.