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E-Commerce Executive Mumbai Role Overview The E-Commerce Executive will manage the day-to-day operations of a D2C business, ensuring smooth website management, order processing, customer support, inventory coordination, and overall e-commerce operations. Key Responsibilities Website & D2C Operations Manage daily operations of the Shopify website and backend Ensure products, collections, banners, and pricing are updated regularly Coordinate order processing, returns, exchanges, and cancellations Work closely with warehouse and logistics teams for smooth dispatches and deliveries Monitor stock levels and maintain inventory updates Customer Experience Handle customer queries through WhatsApp, email, Instagram, and support channels Resolve customer concerns efficiently and maintain high customer satisfaction Monitor customer reviews and feedback to improve the shopping experience Product & Catalog Management Upload new products with accurate descriptions, pricing, images, and tags Maintai...