Ecommerce Customer Support Specialist CSAT Focus

An ecommerce company in Metro Manila is seeking a Customer Service Representative to manage customer inquiries and support tickets. Candidates should have experience in a fast-paced environment, with strong written English communication skills and a customer-first mindset. Responsibilities include handling returns, exchanges, and assisting with order management. The ideal candidate will excel under pressure and be comfortable working flexible hours. This role offers the chance to be part of a dynamic team dedicated to excellent customer service.
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