Ecommerce CS Lead & Sales Ops

Link-Worldwide in Mexico is looking for an individual to manage sales and after-sales operations for their outsourced customer service team. Your role will include optimizing processes, handling disputes, and enhancing service quality.

This position requires you to reside near the Mexico office with a hybrid work schedule of 3 days in-office per week initially, increasing to 4 days by September 2025. Benefits include merchandise discounts and health resources.