Found Description
Responsibilities
- Resolving post-deployment, non-break/fix Ad-Hoc ECM Service Requests
- Diagnosing low-usage red flags and removal of underlying technical blockers
- Configuration & Workflow Tuning across the ECM cloud suite and legacy Vesta 911 product utilized in Vesta Hybrid environments
- Advanced mapping configuration to integrate supplemental data layers, floor plans and other functionality to ensure maximum situational awareness for Users
- Remote and Keyboard-Side coaching to build Customer Administrator proficiency and system management independence
- Manage and lead our relationship throughout the length of the custom
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