Found Description
Join our team as an Early Stage Collections Representative focusing on delinquent mortgage accounts. Your role will facilitate unique repayment solutions while supporting homeowners in distress.
In this position, you'll manage accounts that fall within the first 30 days of arrears, helping homeowners navigate their repayment options. Drawing on your problem-solving skills, you'll take calls and address homeowner inquiries effectively. Your expertise in MS Office will aid in accurately documenting all arrangements to ensure compliance.
Key Responsibilities:
• Proactively resolve accounts with 1-30 day arrears
• Work to prevent future arrears among homeowners
• Address inquiries related to insurance and taxes
• Manage inbound communications and initiate follow-ups
• Keep organized records and memos for all accounts
Requirements:
• Proficiency in Outlook, MS Word, and Excel
• Strong problem-solving and decision-making abilities
• Ability to build meaningfu...
In this position, you'll manage accounts that fall within the first 30 days of arrears, helping homeowners navigate their repayment options. Drawing on your problem-solving skills, you'll take calls and address homeowner inquiries effectively. Your expertise in MS Office will aid in accurately documenting all arrangements to ensure compliance.
Key Responsibilities:
• Proactively resolve accounts with 1-30 day arrears
• Work to prevent future arrears among homeowners
• Address inquiries related to insurance and taxes
• Manage inbound communications and initiate follow-ups
• Keep organized records and memos for all accounts
Requirements:
• Proficiency in Outlook, MS Word, and Excel
• Strong problem-solving and decision-making abilities
• Ability to build meaningfu...
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