E-commerce Mediation & Compliance Specialist

A leading e-commerce platform in Manila is looking for a candidate to handle DTI and other mediation cases. The role involves managing customer escalations and ensuring compliance with Philippine consumer laws. Ideal candidates should have an e-commerce background and strong communication skills. Familiarity with DTI mediation processes is preferred, along with the ability to provide insights to improve internal processes. This position is critical for effective dispute resolution within the company.
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