E-commerce Logistics Manager

Company: Soulflower

Location: Mumbai

Department: Supply Chain / Operations

Role Objective

To manage day-to-day logistics operations across D2C, e-commerce, quick commerce, retail, and institutional channels, ensuring timely dispatches, cost control, delivery performance, and smooth coordination between warehouse, courier partners, marketplaces, and internal teams.

Key Responsibilities

1. Dispatch & Order Fulfilment

• Ensure timely processing, packing, dispatch, and handover of orders.
• Monitor daily order flow across Shopify, marketplaces, quick commerce, retail, and B2B channels.
• Coordinate with warehouse and packing teams to avoid dispatch delays.
• Track pending, breached, and priority orders daily.

2. Courier & Delive...