E-Commerce Growth & Digital Experience Lead (EN/ES)

H&M is seeking a Digital Experience Manager for our Mexico Support Office. In this role, you will enhance the digital customer experience through strategic planning and analysis. You will be responsible for managing customer support interactions, optimizing digital performance, and collaborating with E-com Leads.

The ideal candidate holds a Bachelor’s degree and has 3-4+ years of ecommerce experience, along with fluency in English and Spanish.