Found Description
Maximize digital performance as an E-commerce Experience Lead at H&M’s Toronto Support Office. Drive customer interaction, optimize site strategies, and enhance the overall shopping journey.
In this on-site role, you will report to the Commercial Manager. Your responsibilities include digital commercial planning, executing QCP-driven strategies, and reviewing A/B testing results. You will collaborate with E-com Leads and leverage analytical insights to promote growth and profitability through effective digital management.
Key Responsibilities:
• Manage customer support interactions efficiently
• Optimize digital strategies based on QCP and guidelines
• Plan actions to improve sales and customer lifetime value
• Review test results to inform future retail strategies
• Collaborate with various teams for digital execution
Requirements:
• Bachelor’s degree in Business or related field
• 3–4 years’ experience in eCommerce, preferably in fashion
• Strong comm...
In this on-site role, you will report to the Commercial Manager. Your responsibilities include digital commercial planning, executing QCP-driven strategies, and reviewing A/B testing results. You will collaborate with E-com Leads and leverage analytical insights to promote growth and profitability through effective digital management.
Key Responsibilities:
• Manage customer support interactions efficiently
• Optimize digital strategies based on QCP and guidelines
• Plan actions to improve sales and customer lifetime value
• Review test results to inform future retail strategies
• Collaborate with various teams for digital execution
Requirements:
• Bachelor’s degree in Business or related field
• 3–4 years’ experience in eCommerce, preferably in fashion
• Strong comm...