Found Description
POSITION SUMMARY
- Assist the team to drive business at each location, by managing inventory and e-commerce orders partnering with regional 3PL provider
- Manage complex data effectively and provide relevant feedback in timely manner
- Manage deliveries, refunds, return and on ground logistic support for all e-commerce order
- Assist and resolve customer quires and issues via email, phone, and chat
KEY AREAS OF RESPONSIBILITIES
- Manage ecommerce business primarily from key business KPIs including GMV, net sales, traffics, conversion, AOV
- Sales and marketing performance – monthly promotion and campaign planning, especially localisation campaign activation to win in local market
- Recruit new buyer and retain existing buyer to drive repeat purchase
- Expand channel reach by working with marketing team
- Support ideation and execution of features and enhancements...