Found Description
E-commerce Customer Service Representative
MCN Solutions
On-site - Pasig 1-3 Yrs Exp High/Senior High School Full-time
Job Description
Employee Recognition and Rewards
Performance Bonus
Government Mandated Benefits
Insurance Health & Wellness
HMO
We are seeking a detail-oriented and customer-focused eCommerce Customer Service Representative to join our team. You will be responsible for providing exceptional support to online customers by responding to inquiries, resolving issues, and ensuring a smooth post-purchase experience. The ideal candidate is a great communicator, tech-savvy, and passionate about delivering outstanding service in a fast-paced digital retail environment.
Key Responsibilities:
- Respond promptly and professionally to customer inquiries via email.
- Assist customers with order placement, shipping updates, returns, exchanges, and product ques...
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