Dynamics 365 - Support Engineer - Power Platforms (Guadalajara)

DYNAMICS 365 - SUPPORT ENGINEER - Power Platforms

Location - Hybrid (Guadalajara, Mexico)

Fulltime

• Be part of a team and develop your skills as you solve complex technical issues in Microsoft Dynamics 365 product group
• Deliver digital support experiences that create efficiency and value for our customers, our people and Microsoft.
• Demonstrate customer obsession and commitment to customer success in all interactions. Deeply understand our customers and deliver customer desired outcomes.
• Develop specialized expertise by supporting Microsoft Dynamics 365 for Operations.
• Document your knowledge and share it with others.
• Use tools for debugging and root cause analysis.
• Provide in-depth technical support for customer service delivery via telephone, written correspondence, or electronic service regarding technically complex, escalated problems.
• Engage and...