Dynamics 365 CRM Consultant at Catapult

Elevate your career as a Dynamics 365 CRM Consultant with Catapult, where you'll deliver tailored solutions and support to clients across Canada. Collaborate directly with the CRM team to exceed customer expectations.

This role involves engaging with customers to gather requirements, supporting existing clients on D365 Customer Engagement, and maintaining the internal CRM system. You will play a crucial part in the documentation and configuration of D365 solutions, ensuring clients receive optimal support and training. Bring your analytical mindset and proactive communication skills to this dynamic team.

Key Responsibilities:
• Gather requirements from customers for Dynamics 365 solutions
• Provide first-line support for existing D365 clients
• Maintain the internal CRM ticketing system
• Assist with QA and testing phases
• Lead training sessions for customer solutions

Requirements:
• 1-2 years in consulting, sp...