Dynamics 365 CRM Architect – Customer Service

<p><b>Dynamics 365 CRM Architect Customer Service</b></p> <p><b>Role Overview</b></p> <p>We are seeking an experienced Dynamics 365 CRM Architect with deep expertise in Dynamics 365 Customer Service and overall customization and configuration of the platform.</p> <p>The successful candidate will lead the architecture, design, and implementation of enterprise-scale customer engagement solutions leveraging the Microsoft Dynamics 365 and Power Platform ecosystem.</p> <p><b>Required Skills & Experience</b></p> <p><b>Essential</b></p> <p><b> </b> Extensive experience implementing Microsoft Dynamics 365 CRM</p> <p> Strong expertise in:</p> <p>o Dynamics 365 Customer Service</p> <p>o Dynamics security model and features business units, security roles, etc</p> <p>o Power Platform</p> <p&...