Dynamic Player Services Representative Role

Elevate the customer experience at Woodbine Entertainment as a Player Services Representative. Proactively engaging guests, you will enhance their wagering experience in a fun environment.

This role is ideal for those who thrive in fast-paced environments and enjoy interacting with diverse groups. As a Player Services Representative, your responsibilities will include educating customers about betting options, managing sales for racing memorabilia, and providing event support. You will play a crucial role in promoting Woodbine’s vibrant racing culture.

Key Responsibilities:
• Ensure excellent customer experience through proactive engagement
• Assist with betting tutorials and self-serve machine functions
• Organize and sell merchandise and services
• Manage promotional displays and track sales
• Provide initial support on wagering equipment

Requirements:
• Outgoing personality with strong communication abilities...