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Dynamic Guest Service Manager Position

Sandman Hotel Group

kelowna, regional district of central okanagan, Canada Full-time June 13, 2026

Found Description

Join Sandman Hotel Group as a dynamic Guest Service Manager committed to exceptional service. Lead front office operations and foster unparalleled guest experiences in a vibrant environment.
This management role requires the ability to guide the Front Office and Reservations teams effectively. The ideal candidate will focus on personalizing guest interactions while managing administrative duties. You'll collaborate with sales and ensure that all personnel are informed about departmental goals.
Key Responsibilities:
• Direct operations of guest services and front office
• Manage guest check-ins and provide transportation info
• Compile reports and oversee cash management
• Maintain clear communication with all staff and departments
• Organize and provide information regarding hotel activities
Requirements:
• Experience in hotel management or Rooms Division
• Proficient with various computer applications
• Strong communication skills for guest interaction...

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