DUTY MANAGER - RAMP SERVICES

DUTY MANAGER – RAMP SERVICES

Location: Thiruvananthapuram, Kerala, India

JOB PURPOSE

Duty Manger is responsible to assist Ramp Manager/AVP to ensure that all flight operations in his/her respective shift is handled smoothly and safely. This position represents ramp department in operation in ramp management/company and its values in its relations with customers, authorities and professional bodies. Resolves problems related to ramp services, controls the team effectively and ensures highest standards of customer satisfaction in terms of quality, efficiency and effectiveness. Duty Manager carries out authorities of Ramp Management/Ramp AVP, plans, organizes, directs and controls all ramp services in his/her shift.

SPECIFIC RESPONSIBILITIES:

• To report to Manager-Ramp Services/Asst. Manager-Ramp services.
• Responsible for entire operations (Ramp, BMA, BBA, PBB, Cargo movement, Cabin cleaning & ...