Duty Manager (Night Manager)

Duty Manager (Night Manager)

We are hiring for a Duty Manager (Night Manager).

Responsibilities

• Enhance overall guest experience during their stay
• Supervise and direct the front desk team
• Ensure all colleagues are kept up-to-date with hotel products and services
• Monitor all arrivals and departures from a guest experience perspective

Qualifications

• Takes pride in being a hotelier
• Is a self-starter
• Is a friendly, helpful and trustworthy leader
• Fully understands room operations
• Fully understands front desk operations
• Communicates and writes with fluency in English (as well as the local language)
• Has experience in the same capacity, preferably in a luxury hotel
• Preferably comes from a hotel management-related education background
• Has strong interpersonal skills