Found Description
Start: ASAP
Salary: €3400 gross p/m
Languages: German C1 Level and English
As Duty Manager, you are the visible leader on shift, ensuring the hotel runs smoothly, guests receive exceptional service, and any issues are handled quickly and professionally.
You will act as the main point of contact for guests and teams, supporting day-to-day operations across Front Office, Housekeeping, Food & Beverage, and other key departments.
Key responsibilities
- Oversee the daily hotel operation during your shift and ensure all departments are aligned.
- Act as the first point of contact for guests, resolving complaints and service issues with confidence and care.
- Support Front Office teams with arrivals, departures, VIPs, group movements, and guest requests.
- Monitor service standards and ensure brand expectations are consistently met.
- Coordinate wi...