Found Description
Job Description
MAIN DUTIES:
Administration
- Go through the Incident Log and ensure necessary follow ups and problem resolutions are in place
- Screen the arrival for VIPs and ensure that rooms are allocated and amenities assign as per the VIP level
- Meet and great VIP upon arrival and departure
- Answer and send emails following Sofitel email etiquettes
- Prepare fact points for daily briefings and share it with the team during the briefing time
- Assign employees to different job whenever it is considered necessary.
- Update and follow up the Guest incident log
- Coordinate with security department for any guest incident in the hotel
- Be aware of all meeting and events in the hotel
- Assisting Assistant / Front office manager in all administrative work
Financial and Revenue Responsibilities
- Maximising the hotel...