Found Description
**Job Identification:** 215093
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time
**Salary** 81330.47
The Duty Manager is responsible for managing the day-to-day activities of the Front Office, ensuring high levels of guest satisfaction, operational efficiency, and team performance. This role serves as a key leadership position, handling guest concerns, supervising team members, coordinating with other departments, and acting as the hotel representative when required.
+ Lead and supervise Front Office operations to ensure excellent guest service.
+ Handle guest inquiries, complaints, and VIP guest requirements professionally.
+ Support recruitment, training, coaching, and performance management of team members.
+ Monitor room allocation, reservations, and occupancy to maximize revenue opportunities.
+ Ensure compliance with Hilton brand standards, policies, and procedures.
+ Coordinate with Housekeepi...
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time
**Salary** 81330.47
The Duty Manager is responsible for managing the day-to-day activities of the Front Office, ensuring high levels of guest satisfaction, operational efficiency, and team performance. This role serves as a key leadership position, handling guest concerns, supervising team members, coordinating with other departments, and acting as the hotel representative when required.
+ Lead and supervise Front Office operations to ensure excellent guest service.
+ Handle guest inquiries, complaints, and VIP guest requirements professionally.
+ Support recruitment, training, coaching, and performance management of team members.
+ Monitor room allocation, reservations, and occupancy to maximize revenue opportunities.
+ Ensure compliance with Hilton brand standards, policies, and procedures.
+ Coordinate with Housekeepi...