Found Description
As Marriott International’sflagship brand, Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative, dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions. When you become a Marriott Hotels Duty Manager, opportunity awaits.
Position Summary:
Manage day-to-day operations and ensure the quality and standards of the hotel are met
Assist guests arriving and departing the hotel through the check in and departure process
Handle general enquiries whilst engaging and inspiring guests with each guest experience
Handle complaints, settling disputes, and resolving grievances and conflicts by negotiating with relevant parties
Supervise staffing levels to ensure that guest service, operational needs and financial objectives are ...