Establish and maintain seamless co-ordination & co-operation with all departments of Accor to ensure maximum cooperation, productivity, morale and guest service.
Provide effective support to the team to enable them to deliver effective and efficient services.
Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Motivate and develop staff to ensure smooth functioning of the department.
Ensure that the team is trained for all safety provisions.
Financial Management
Ensure optimal, cost effective use of the resources and educate the team on the same.
Operational Management
Check and ensure that the temperature of cold stores, public areas etc. are maintained as per the specifications.
Check and ensure the working condition of fire detectors, fire fightin...
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