Found Description
Mercier Consultancy MD is looking for a Dutch/Flemish Speaking Technical Online Support Specialist to join our team in Sofia, Bulgaria. This is an exciting opportunity for individuals who are ready to relocate and immerse themselves in a vibrant culture while offering exceptional support to our clients. You will assist Dutch and Flemish-speaking customers by providing technical solutions and ensuring their satisfaction with our services.
Key Responsibilities
- Provide high-quality technical support to Dutch and Flemish-speaking customers via online channels.
- Diagnose and troubleshoot a variety of technical issues promptly and efficiently.
- Communicate effectively with clients to guide them through technical problems and offer solutions.
- Keep detailed records of customer interactions and maintain accurate support documentation.
- Work closely with product and development teams to escalate unresolved issues.
- Continuously upd...
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