Found Description
ABOUT THE ROLE
We are recruiting on behalf of a leading international BPO/customer experience company based in Spain. You will join a multilingual team delivering high-quality support in Dutch.
RESPONSIBILITIES
- Handle customer inquiries via phone, chat, and/or email in Dutch
- Provide accurate, professional, and empathetic support
- Follow client guidelines and quality standards
- Escalate complex issues appropriately
- Maintain accurate records in CRM systems
REQUIREMENTS
- Fluent in Dutch — native or C1/C2 level (mandatory)
- EU citizenship, valid EU work permit, or refugee protection status
- Strong communication and interpersonal skills
- Availability for rotating shifts (Mon–Fri + occasional weekends)
- Previous customer service experience is an advantage
WHAT WE OFFER
- Competitive monthly salary + KPI/performance bonus
- Full relo...
Ready to Apply?
Submit your application for Dutch-Speaking Customer Service Representative — Spain at Confidential
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