Found Description
Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch Speaking Customer Service Representatives at a leading Smart Home Technology Company. This position is perfect for individuals who are passionate about innovative technology and enjoy engaging with customers. You will play a crucial role in helping clients understand and utilize smart home products, ensuring a seamless experience in Dutch.
Key Responsibilities
- Assist customers with inquiries related to smart home products, services, and installation processes via phone, email, and live chat in Dutch.
- Provide detailed product information, troubleshooting assistance, and general customer support regarding smart home technology.
- Guide customers through setup and usage of smart home devices to maximize their functionality.
- Document and track customer interactions accurately in our CRM system.
- Collaborate with technical support teams to resolve comp...
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