Dutch Speaking - Content Moderation/Customer Service Agent in Malta

Overview

Next Job Abroad is on the lookout for a Dutch Speaking Content Moderation/Customer Service Agent to join our dynamic team in Malta. This role offers an exciting opportunity to engage in both content moderation and provide top-tier customer service to Dutch-speaking users, ensuring a positive experience across our platforms.

Responsibilities

• Evaluate and moderate user content to ensure adherence to community standards
• Offer exceptional customer support via chat, email, and phone to our Dutch-speaking audience
• Efficiently resolve customer inquiries and issues in a friendly and professional manner
• Collaborate with team members to enhance the overall user experience
• Maintain accurate records of customer interactions and moderation activities
• Provide feedback on user trends and moderation process improvements
• Keep updated on best practices within the content moderation and customer service sph...