Dutch Speaking Advisor For An Online Payment Platform - Work In Sofia

Mercier Consultancy MD is seeking a Dutch Speaking Advisor to join an innovative Online Payment Platform team based in Sofia, Bulgaria. This position offers the unique opportunity to work in a cutting‑edge fintech environment, providing expert guidance and support to Dutch‑speaking clients. As an Advisor, you will play a vital role in ensuring customers have a seamless experience when using our payment solutions.
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Key Responsibilities
Assist Dutch‑speaking clients with inquiries related to the online payment platform, including account setup, transactions, and troubleshooting.
Provide clear explanations and advice regarding platform features, compliance, and security protocols.
Identify, analyze, and resolve customer issues efficiently to ensure customer satisfaction.
Document client interactions accurately in CR...