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Dometic Marine Customer Service Role

Cool Gear International

richmond, metro vancouver regional district, Canada Full-time July 16, 2026

Found Description

Become a Customer Service Representative at Dometic Marine in Vancouver, BC, and support our innovative boating solutions. This position requires handling customer inquiries and efficiently processing orders.
You will report to the Customer Service Manager and serve as a key point of contact for our clients. You will manage customer accounts, assist with inquiries, and ensure all orders are processed with precision and professionalism.
Key Responsibilities:
• Assist customers by providing top-notch service
• Process orders and track shipment details
• Handle inquiries regarding product availability and pricing
• Maintain accurate customer account information
• Facilitate resolution of customer complaints
Requirements:
• High School diploma or equivalent
• Minimum 2 years of customer service experience
• Familiarity with manufacturing environments preferred
• Proven organizational and decision-making skills
• Proficiency in MS Office applications

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