Found Description
- Melbourne, Victoria | RACV Head Office
- Full time | Hybrid Working
- A Competitive Salary | Discounts on Selected RACV Products
About the Opportunity
Join RACV’s Strategy & Architecture team as a Domain Architect focused on shaping our end-to-end customer experience across digital and engagement channels. You’ll define architecture strategy, roadmaps and standards that deliver seamless, modern member interactions across marketing, digital and service platforms.
What you’ll do
- Define and deliver customer experience architecture strategy, roadmaps and standards
- Lead solution architecture across digital, marketing and customer interaction platforms
- Design scalable, cohesive solutions aligned to enterprise architecture
- Partner with senior business and technology leaders across Digital, Marketing and Data
- Facilitate workshops and guide soluti...
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