Documentation Manager in SaaS Environment

Lead the charge in documentation as the Manager of Support Documentation in a dynamic SaaS setting. Drive clarity and scalability in customer-facing materials while managing a dedicated team of writers.

This managerial role focuses on overseeing a team of documentation specialists and technical writers. Your expertise in content governance and scalable architectures, combined with over three years of people management experience, will empower you to enhance documentation processes collaboratively across departments. Your aim is to improve discoverability and user engagement.

Key Responsibilities:
• Lead a team of technical writers and specialists
• Own documentation strategy and lifecycle management
• Optimize publishing workflows in the CMS
• Enhance information architecture and navigation structures
• Collaborate with cross-functional teams for alignment

Requirements:
• 3+ years in managing documentation teams...