Found Description
About the Role
Reporting to the Director of Sales, the Dock Sales and Service Specialist will play a crucial role in developing strategic partnerships, working with customers to understand their waterfront needs, and helping design practical, real‑world dock solutions.
Key Responsibilities
- Work directly with customers in a consultative way, listening first to understand their dock and waterfront needs, diagnosing problems, and recommending practical EZ Dock solutions that improve their overall waterfront experience.
- Prioritize problem‑solving and customer success over transactional selling by providing tailored advice and solutions, focusing on the right fit rather than the first sale, and building long‑term customer relationships.
- Manage dock installation projects from conception through completion, ensuring alignment with client needs and company goals.
- Help customers troubleshoot existing dock systems and recommend upgra...
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