Dispute Resolution Specialist - Banking & Finance

Contract length: 6 months and must be available to start 23rd March
Pay rate: $38.99 per hour plus super
Location: Melbourne CBD 3 days in office and 2 days from home after training

Are you a banking professional, credit specialist, or legal mind who believes in fairness over red tape?

We are seeking a Dispute Resolution Specialist to join a leading, mission-driven national ombudsman. This is a rare opportunity to move away from the profit-first corporate grind and into a role where your decisions drive systemic change and social impact.

Working within the Banking and Finance stream, you will act as an independent adjudicator, resolving complex disputes between consumers/small businesses and their financial providers.

The Role

You won't just be processing files—you will be investigating, negotiating, and deciding. You will:

• Direct the Investigation: Review unresolved banking complaints, identifying exactly what...