Dispatcher for Intelcom | Dragonfly

Join Intelcom | Dragonfly as a Dispatcher in Quebec, Canada. This full-time role focuses on real-time coordination of field operations and efficient dispatching to ensure timely deliveries.
As a Dispatcher, you will manage calls and prioritize requests from various stakeholders while monitoring operations closely. Your ability to communicate effectively and solve problems will be vital in responding to delivery issues and maintaining high customer satisfaction.
Key Responsibilities:
• Manage and prioritize incoming requests from customers and drivers
• Assign deliveries and tasks based on resources and location
• Monitor delivery routes and performance in real-time
• Maintain communication with drivers and contractors
• Resolve delays and other operational issues promptly
Requirements:
• Proficiency in managing multiple tasks efficiently
• Excellent verbal and written communication skills
• Strong problem-solving abilities under pressure
• Computer s...