Found Description
About The Role
The Dispatcher is the operational heartbeat of our service department. You keep technicians moving, customers informed, and the schedule running efficiently. Your work directly supports our daily revenue, weekly revenue, customer experience, and technician utilization, all key drivers in Canadoor’s growth and reputation.
This is a role for someone who is organized, calm, accurate, and motivated by structure and results.
Key Responsibilities
Daily Scheduling & Dispatch
- Build technician schedules days in advance with smart routing, skill matching, and revenue alignment.
- Dispatch technicians across Ontario and to national accounts as needed.
- Adjust schedules proactively when emergencies or changes occur.
Customer Experience & Communication
- Book service calls, new installations, and commercial follow‑ups.
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